TeenSafe Allows Parents to:
View sent, received and deleted SMS and iMessages.
View Phone Location
See your teen’s current smartphone location on a map as well a history of the phone’s location.
View call logs of incoming and outgoing calls including contact name, number, date and duration.
View Web History
View your child’s web browser history.
View Installed Apps
View a list of all third-party applications
installed on your child’s phone.**
Frequently Asked Questions
- What is TeenSafe?
TeenSafe is a subscription service for parents of children between the ages of 7-17 that provides smartphone monitoring and control capabilities. A single login provides you with access to:
www.TeenSafe.com – Login and monitor your teen’s smartphone data and interactions securely on our Dashboard. Only you can access your child’s data with your TeenSafe login.
TeenSafe Control – an iOS smartphone app that enables parents to control their teen’s smartphone remotely.
TeenSafe Monitor – an iOS smartphone app that enables parents to monitor their teen’s text / SMS messages, iMessages, and deleted texts / SMS and iMessages.
- How does TeenSafe Monitor work?
TeenSafe Monitor is a pared-down mobile version of your www.TeenSafe.com dashboard. It displays your child’s text / SMS messages, iMessages, and deleted texts / SMS and iMessages in a dashboard formatted for your iPhone screen.
- How does TeenSafe Control work?
TeenSafe Control uses Mobile Device Management (MDM) Protocol, similar to the way corporations secure devices used on their networks in order to protect their network from Internet threats. An MDM certificate is installed on your teen’s iPhone and paired with the TeenSafe Control App on your iPhone, giving you the power to control it remotely. TeenSafe Control’s proprietary method of incorporating MDM makes it difficult for your teenager to disable or remove it. In cases where they find a way, we will alert you via email.
- What exactly can I do with TeenSafe Control?
TeenSafe Control enables parents to remotely control their teen’s phone. Here are some examples of how parents find it useful:
- Pause your teen’s phone during dinner, bedtime and to stop texting while driving
- Block apps like SnapChat, in-app purchases and access to the app store
- Schedule restrictions on phone and app usage around your family’s routine (homework, dinner, bedtime)- coming in 2017
- How do I cancel my TeenSafe account?
If you wish to cancel your TeenSafe account, please login to your account and go to the My Account area. Then, click Cancel Subscription. If you do not remember the email address under which you originally signed up or you can no longer receive email
at that address in order to reset your password, please email us at email@example.com with the following information:
- The first 6 digits and the last 4 digits of the credit card used to setup the account (please do not email the entire credit card number)
- First name and last name of the credit card holder
- Date of any recent transactions on your credit card statement
- If you used PayPal, the email address associated with the PayPal account
- What does TeenSafe enable me to see?
Using TeenSafe, parents can see:
- Sent, received and deleted SMS and iMessages.
- Call logs of sent and received phone calls.
- Device location and location history.
- Web browsing history, bookmarks and contacts.
- Messages sent via Whatsapp and Kik Messenger.
- Does my teen need to know that I’m using TeenSafe?
Parents and Guardians have a legal right to monitor their children under the age of 18 if they pay the phone bill. Every parent’s situation is unique and only a parent can decide whether to inform their teen of their intent to use www.TeenSafe.com monitoring service and TeenSafe Monitor. Many parents choose to tell their teen that they’re using TeenSafe. This choice is, however, entirely up to the discretion of the parent.
When using TeenSafe Control, your teen’s phone will state “This phone is being managed by TeenSafe.”
- Does TeenSafe work with all mobile phones?
TeenSafe’s monitoring service works with iPhone and Android smartphones. It also works with iPads, the iPod touch and Android pre-paid phones. TeenSafe does not currently work with Blackberries or Windows phones.
TeenSafe Control and TeenSafe Monitor currently works when both parent and child have iPhones. An Android version is due in 2017.
- Will I be able to see images or video sent via text?
No. It is TeenSafe’s policy to not display images nor videos sent via text from their phone.
- How is TeenSafe different?
Your www.TeenSafe.com login works without requiring your child’s iPhone to be “jailbroken” nor Android phones to be “Rooted”. TeenSafe does not alter an iPhone in anyway and does not violate the phone’s warranty. TeenSafe offers parents a single and secure method by which they can access and monitor their teen’s digital lives.
- Can I add more than one teen?
Yes. You can add an unlimited number of teens for no additional cost.
- What does TeenSafe cost?
After a 7 day free trial, TeenSafe costs $14.95/month. Cancel anytime.
TeenSafe has helped me to have honest discussions with my daughter about her life. Being able to monitor her online interactions gives me peace of mind as a parent. I now know that she appreciates the consequences of her actions online.
— Mother of a teen daughter.
TeenSafe is a great tool for us. We’re able to openly monitor our daughter’s online life. We’re teaching her how to communicate with us about issues in her life when they happen rather than waiting for us to find out later. Taking her phone away was simply not an option.
— Parents of a teen daughter
Providing my kids with a smartphone was a natural step in granting them greater independence. But, I wanted to be able to make sure they were making smart decisions online. TeenSafe gave me that ability.
— Mother of two pre-teens.
Security & Privacy
TeenSafe is Secure
TeenSafe employs industry-leading SSL and vormetric data encryption to secure your child’s data. Your child’s data is encrypted —and remains encrypted— until delivered to you, the parent.
TeenSafe is Private